Frequently Asked Questions

Common questions

Q: Who are you?
A: Where are iFood. We pledge ourselves to great service and customer satisfaction. Try us.
Q: What do you do?
A: We deliver delicious food from the finest restaraunts of South Shore.
Q: Why do restaraunts need you?
A: Some restaraunts don't have their own delivery service or its limited to their area. We provide much wider service.
Q: Why do you bring to people like me?
A: We bring you joy of eating your favorite yummies from the finest restaraunts :)
Q: How does it work?
A: You place in order, we contact the restaraunt and pick up your order once it's ready. Than we bring it to you hot and fresh!

Order questions

Q: How do I place an order?
A: You can either use this site we made for you or call us
Q: How do I pay?
A: You can either use your credit card or PayPal account if you place an order via site, and only the credit card if you call us.
Q: What if I want to give some special instructions?
A: There is a dedicated field you may fill out before checkout or tell it directly to us via the phone. We will precisely pass your instructions to the restaraunt.
Q: When do i get my order?
A: We strive to bring you your order as soon as possible. Depending on the location, you usually may expect you order within an hour.
Q: What if something's not right?
A: Just let us know, and we'll make it up to you.